Tele-sales
system is a web-based
application that
allows Buydeal’s
sales staff to efficiently
market 4Reseller’s
services to prospective
customers and provide
proactive customer
care.
This application
is linked to 4Reseller’s
customer transaction
database and can
retrieve information
to enable the sales
persons provide
prompt service to
customers.
Features of the
Tele-sales System
include:
- Advanced interactive
search
- Message Boards
- Call scheduling
and disposition
maintenance
- Dynamic questionnaires
based on customer
categories and
business areas
- Spiel for tele-sales
representatives
- Hot Deal maintenance
- Connectivity
with transaction
database
- Sales target
management
- Exhaustive
reports
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